COVID-19 Prevention Policy

As you will be aware, Covid-19 has had a significant impact on many organizations and, sadly, people.

As individuals, and as a company, we have all been keeping track of what’s happening around the world and here at home. We are continually assessing the state of the pandemic and making decisions in real-time that put the health and safety of our employees, our customers, and our communities first.

Please know that out of an abundance of caution, all Fetti employees are now working remotely at home but you can contact us anytime by email or online chat support.

What you should know:

  • Fetti Store's operations continue but delivery times may be longer than usual.
  • We are still processing returns. Purchases can be returned 21 days after the date order was placed but you will need to send us an email to request the correct return address based on your location.
  • We are still working hard to update thousand of designs and product types per day.
  • All orders may deliver longer than usual in some states. But don’t worry, our Customer Service Team is here to answer any questions you may have at Our team is working around the clock and will get back to you within 24 hours.

We regret any inconvenience caused and thank you for your patience as well as understanding throughout this unprecedented challenge. In the meantime, please stay safe and healthy.